Perception of occupational stress and its impacts in the operational units of glo-djigbé industrial zone (gdiz)

This study investigates employees’ perceptions of occupational stress and its impacts within the operational units of the Glo-Djigbé Industrial Zone (GDIZ). Based on a sample of 427 respondents, distributed across four categories according to the formula proposed by J. P. Beaud and B. Marien (2003), and later adapted by J. E. G. Yetongnon and T. R. G. Kadjegbin (2020, p. 172), the data were processed using Excel 2021 to assess the predominance of opinions. The findings reveal four principal sources of stress, identified by an average of 94.61% of participants: organizational, relational, individual, and environmental factors. These stressors generate major consequences, including decreased productivity and work quality, heightened risks of accidents and errors, deterioration of physical and mental health, weakening of social relationships, and increased turnover, as perceived by 75.98% of male respondents and 73.46% of female respondents. Stress is distinguished into three main forms: acute stress, chronic stress, and burnout/organizational stress. To address these challenges, a majority of 77.36% of employees (330 individuals) recommend strengthening internal communication and social dialogue, improving working conditions, integrating stress as a performance indicator, expanding career development opportunities, and implementing support, recognition, and valorization program.